Question 1

What is Upvote?

Accepted Answer

Upvote is a community‑powered product‑review platform. Snap a product label or barcode, see real ratings, and share your own feedback to help shoppers buy better.

Question 2

How does the binary rating system work?

Accepted Answer

Instead of stars, Upvote uses a simple thumbs‑up / thumbs‑down — yes or no. This removes star inflation and speeds up decisions.

Question 3

How do I earn Upcoins?

Accepted Answer

Earn Upcoins when you: Post reviews with text or photos, Receive upvotes, Add products or nutrition facts, Invite friends, Daily check‑in.

Question 4

What can I do with Upcoins?

Accepted Answer

Redeem Upcoins for gift cards, sweepstake entries, exclusive product tests, and profile badges. The more you contribute, the more perks you unlock.

Question 5

How do personalized recommendations work?

Accepted Answer

Upvote's AI scores every product against your taste, dietary tags, and past ratings, then shows a personalized product score.

Question 6

Is Upvote free to use?

Accepted Answer

Yes. Upvote costs nothing — no fees to join, scan, or review. Rewards are funded by brand partnerships, not by users.

Question 7

How does the Scan & Find feature work?

Accepted Answer

Tap the camera, point at a barcode or front label, and Upvote's computer‑vision engine pulls the product page in under a second.

Question 8

How does Upvote protect my privacy?

Accepted Answer

We never sell data. Personal info stays private, location sharing is optional, and we follow industry‑standard encryption.

Question 9

How do levels and leaderboards work?

Accepted Answer

Gain XP from upvotes to level up. Higher levels unlock badges, perks, and spotlight positions on weekly leaderboards.

Question 10

Can I delete my account?

Accepted Answer

Yes — anytime in Settings → Delete account. We anonymise your username and wipe personal data; existing reviews stay public for community value.

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